Accessibility Statement for Elevate Academy

Elevate Academy is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all, and applying the relevant accessibility standards to ensure we provide equal access to all users, including those with disabilities. Our goal is to provide a website and online learning environment that is perceivable, operable, understandable, and robust.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Elevate Academy is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following features to enhance accessibility:

Specific Accessibility Measures Taken

To further enhance accessibility, we have taken the following specific measures:

Accessibility of Course Content

We are committed to making our course content accessible to all students. This includes:

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on our website. Below are descriptions of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Accessibility Limitations
Issue Description Potential Solution
Some older PDF documents Some older PDF documents may not be fully tagged for accessibility. We are working to remediate these documents or provide alternative formats. In the meantime, please contact us for assistance.
Third-party plugins Some third-party plugins may not be fully accessible. We are working with vendors to ensure that all plugins meet accessibility standards.

Feedback

We welcome your feedback on the accessibility of Elevate Academy. Please let us know if you encounter any accessibility barriers on our website. You can contact us using the following methods:

We try to respond to feedback within 5 business days.

Assessment Approach

Elevate Academy assessed the accessibility of this website by the following approaches:

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you can file a formal complaint with our accessibility officer, Eleanor Vance, at [email protected]. We will investigate all formal complaints and take appropriate action to address the issue.

Date

This statement was created on November 7, 2024, and last updated on November 7, 2024.

Policy Updates

Elevate Academy may update this accessibility statement from time to time to reflect changes in our accessibility efforts. We encourage you to review this statement periodically for any updates.